Philippines - Business to Business (2024)

CONDITIONS FOR USE OF THE PHILIPPINE AIRLINES CORPORATE PORTAL between Company ("you" or "your") and Philippine Airlines ("we" or "our")

GENERAL CONDITION

The Philippine Airlines Corporate Portal Facility is owned and operated by Philippine Airlines. When you use the Philippine Airlines Corporate Portal Facility to make a reservation, you signify your agreement to these Conditions of Use, as well as our Conditions of Carriage for Passenger and Baggage and other applicable terms, conditions, and notices applicable to the air transportation and related services we provide, including but not limited to the applicable Fares Rules. If this is not your intention or you disagree with any part of these Conditions of Use or such other applicable terms and conditions, then you should not use the Philippine Airlines Corporate Portal Facility. The purpose of the Philippine Airlines Corporate Portal Facility is solely to assist you in determining the availability of travel-related services and to make legitimate reservations and purchase tickets. Abuse of the Philippine Airlines Corporate Portal Facility may result in, amongst other things, your being denied access to it. Other terms and conditions will apply to your reservation and purchase of travel-related goods and services. You agree to abide by the terms and conditions applicable to your purchase, including payment of all amounts when due and compliance with all rules and restrictions regarding availability of fares, products, or services. You are solely responsible for all charges, fees, duties, taxes, levies and assessments arising out of the use of the Philippine Airlines Corporate Portal Facility.

CHANGES AND MODIFICATIONS

We reserve the right at our absolute discretion and without liability at any time to: change, modify, alter, adapt, add or remove any of the terms and conditions contained herein; and/or change, suspend or discontinue any aspect of the Philippine Airlines Corporate Portal Facility. We are not required to provide you with any advanced notice prior to incorporating any of the above changes and/or modifications into the Philippine Airlines Corporate Portal Facility. Use of the Philippine Airlines Corporate Portal Facility after such changes are posted will signify your acceptance of these revised terms. You should visit this page periodically to review these Terms and Conditions. The Philippine Airlines Corporate Portal Facility is made by Philippine Airlines under its right and you may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Philippine Airlines Corporate Portal Facility. Except as may be otherwise noted therein, information, advertising copies, tag lives, web pages and other literature contained in the Philippine Airlines Corporate Portal are copyright of or otherwise owned by Philippine Airlines. The Philippine Airlines Corporate Portal Facility may provide links to other sites and vice versa merely for your convenience and information. We shall neither be responsible for the content and availability of such other sites that may be operated and controlled by third parties, nor for the information, products or services contained therein, which may be accessed through the Philippine Airlines Corporate Portal Facility. Your access and use of this Philippine Airlines Corporate Portal Facility remains solely at your own risk. Philippine Airlines will not be liable for any direct, indirect, consequential losses and/or damages of whatsoever kind arising out of your access to the Philippine Airlines Corporate Portal or to outside sites linked to the Philippine Airlines Corporate Portal.

CONDITIONS OF CARRIAGE FOR PASSENGER AND BAGGAGE

Carriage for passenger and baggage on flights operated by us is subject to Philippine Airlines' General Conditions of Carriage for Passenger and Baggage.

USE OF YOUR PERSONAL INFORMATION

Personal information means data or information about an identifiable person, recorded in any form, which data or information includes but is not limited to the name, e-mail address and mailing address, as the case may be. You are not requested to reveal any personal information, unless required to complete transactions. However, you may, on a voluntary basis, provide and disclose personal information to us when using certain features of our site. We will use the personal information you provide through the Philippine Airlines Corporate Portal Facility only for the purposes for which the personal information was originally obtained as well as for purposes directly related thereto. Please note that we do not control the use of personal information you may share with our linked sites. You are advised to make yourself aware of their terms and conditions in this respect, if any. Should you transact with us by purchasing a ticket, and / or any of our other products or services, you are deemed to have given us your express permission for us to handle or process your personal information to the extent necessary to enable us to provide you with the service(s) or product(s) purchased by you. Except as otherwise noted above, we will not disclose, sell, or lease your personal information to any third party, UNLESS we are required to do so by law OR you have provided your written consent to allow disclosure, sale or lease of your personal information.

INTERNET PRIVACY STATEMENT

Your privacy is important to us. We are committed to provide you with a Philippine Airlines Corporate Portal Facility that respects your privacy. This statement sets out our privacy practices with respect to the collection, use and disclosure of personal information on this site through the internet. Notwithstanding this, certain sections of this Philippine Airlines Corporate Portal Facility could be activated and hosted by a third party. Accordingly, the personal information provided to us through these sections will be available to such third party, its affiliated companies and authorized sub-contractors for the limited purposes of hosting and administering these particular sections. However, even though Philippine Airlines has implemented effective methods designed to ensure the protection of your personal information, we cannot guarantee that such information will not be lost, used unlawfully or modified in a fraudulent manner since no data transmission over the Internet can be guaranteed to be completely confidential. Consequently, Philippine Airlines bears no liability for the use that may be made of the information by you or any third party. Philippine Airlines reserves the right to change this privacy statement as it sees fit and without prior notice. We encourage you to refer back to this privacy statement regularly.

NO UNLAWFUL OR PROHIBITED USE

You shall not use this Philippine Airlines Corporate Portal Facility for any unlawful or prohibited purposes, including but not limited to making any unauthorized, speculative, false or fraudulent reservation. You must not: (a) resell the service of the Philippine Airlines Corporate Portal Facility; or (b) use the Philippine Airlines Corporate Portal Facility for any activity which breaches any law; or (c) use the Philippine Airlines Corporate Portal Facility in a way which interferes with its availability for other users; or (d) use other means to transact or obtain information using the Philippine Airlines Corporate Portal Facility. If Philippine Airlines (in its sole discretion) believes that you are in breach, or will be in breach, of any of these Conditions of Use, Philippine Airlines reserves its right to unilaterally cancel your booking without giving you a reason and/or without further notice to you and Philippine Airlines will have no obligation for the consequences arising out of the cancellation. Philippine Airlines Corporate Portal Facility must be used only for ticket purchasing and not purposed as a price browsing tool.

CANCELLATION OR SUSPENSION OF SERVICE

Philippine Airlines may cancel or suspend your use of the Philippine Airlines Corporate Portal Facility at any time without notice if Philippine Airlines has reasonable basis to suspect that the booking facility user ID and PIN is being used: (a) by persons that have not been authorized by you; or (b) in breach of these Conditions of Use; or (c) in a manner that may cause loss to you or Philippine Airlines. In addition, Philippine Airlines may, at any time and at its sole discretion and without cause or notice, terminate or restrict your access to the Philippine Airlines Corporate Portal Facility or refuse to give effect to any reservation you request through the booking facility without giving any reason or notice to you.

DISCLAIMER

We do not warrant that the functions in our Philippine Airlines Corporate Portal Facility will be uninterrupted or error-free, that defects will be corrected or that the Philippine Airlines Corporate Portal Facility or the server that makes it available is free of any virus or other harmful elements. We likewise do not warrant that communications to or from the Philippine Airlines Corporate Portal Facility will be secure and/or not intercepted. The Philippine Airlines Corporate Portal Facility is provided to you "as is" and you assume total risk and responsibility for your use of the booking facility and the global computer network, including the submission of any personal or business information. To the maximum extent permitted by law, Philippine Airlines specifically disclaims and you waive all warranties, express or implied, in respect of the booking facility including merchantability, satisfactory quality, fitness for a particular purpose, non-infringement of intellectual property or other proprietary rights or compatibility between the Philippine Airlines Corporate Portal Facility and any software or hardware.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, Philippine Airlines is not liable for any injury, loss, claim, or damage, including those based in negligence, whether actual, incidental, special, exemplary, punitive or consequential (including lost profits or other special damages) which arises out of or is in any way connected with any of the following items: (a) access or use of the Philippine Airlines Corporate Portal Facility; (b) data, information or material contained in the Philippine Airlines Corporate Portal Facility, including the use of such data, information or material to check prices and availability or for reservations, ticketing or any other use; (c) submission of any personal or business information, including bank and credit card details; (d) unavailability of the Philippine Airlines Corporate Portal Facility to you, in whole or in part, or any failure or delay in any way connected with the use of the Philippine Airlines Corporate Portal Facility because of the global computer network, ancillary equipment, the systems of Philippine Airlines, other systems or technology or any other circ*mstances, including the use of or inability to use the Philippine Airlines Corporate Portal Facility to check prices and availability or for reservations, ticketing or any other use; (e) the performance or non-performance by Philippine Airlines or the failure of any function or service associated with the Philippine Airlines Corporate Portal Facility, in whole or in part; (f) any unauthorized access or breach of security into the Philippine Airlines Corporate Portal Facility through the global computer network; and (g) any booking or reservation made through the Philippine Airlines booking facility that has not registered or is incomplete or is delayed or is in error. If Philippine Airlines is found liable for any loss or damage which arises out of and/or is in any way connected with any accessing or use of the Philippine Airlines Corporate Portal Facility then the liability of Philippine Airlines will in no event exceed, in the aggregate, any amount paid by you for accessing the Philippine Airlines Corporate Portal Facility. Nothing in our Philippine Airlines Corporate Portal Facility constitutes an offer to sell any securities and cannot under any circ*mstances be relied upon for investment dealings of whatever nature.

PAYMENT RULES

Philippine Airlines Online Booking accepts, but is not limited to, Visa and Master Credit. Other forms of acceptable payment will be based on approval.

REFUND

For Conditions of Refund for ticket(s) purchased on the Philippine Airlines Corporate Portal Facility please refer to the Fare Rules of the ticket. Refund can be made by contacting the Airline Admin via email to corpsales_fc@pal.com.ph. Refunds will always be made to the account of the credit/debit card used in the payment transaction for the ticket. Refund period, refund fee and other charges may apply. No cash refund will be made under any circ*mstances.

E TICKET

Electronic tickets can be purchased on Philippine Airlines Corporate Portal Facility. Payment is made through credit/debit card. For successful purchases, an Electronic Ticket Receipt will be emailed to the passenger. You should print this receipt and use it for entry into and to facilitate the check in process at the airport. The printed Electronic Ticket Receipt is for reference purpose only. The actual ticket is in electronic form and the status thereof is shown in Philippine Airlines' reservation system. An electronic ticket will be issued only after payment through credit/debit card is subsequently approved after which the itinerary receipt containing the ticket number will be sent to the e-mail address provided by you during the booking process. Should you require any changes please contact the Airline Administrator, a Philippine Airlines Ticketing Office or the Dedicated Line made available to you. Please note that Philippine Airlines has the right to refuse travel to a passenger in a party if the name indicated in the electronic ticket stored in our reservation system does not match the name contained in a valid Identity Card provided by such passenger during check-in. Examples of an acceptable identity card are official Government issued Identity Card/Driving License/Passport.